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[PUBLIC BETA] FoG Trade Report/Appeal System

Discussion in 'Announcements' started by n0name, Jul 23, 2016.

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  1. n0name

    n0name Founder

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    We are proud to announce that after almost three months in development, the public our new scam report/appeal system has now reached the stage of public beta!
    You can find it here: https://f-o-g.trade

    What is this?
    Due to the fact that vB still only is a forum system and the workflow in it is quite inefficient, the decision was made to create a own site for handling scam reports and related ban appeals.
    The latter one has a more streamlined process (staff is able to handle reports/appeals much easier) and doesn't have unnecessary stuff like the "like" system, thread ratings and similar.

    What's the plan?
    The plan is to let the public beta run for at least a week (so until July 30th) and gain feedback and test the site in real world conditions before going "fully" live.
    So far, it was only tested by our trading staff (Tio, Someone, Enstage and me), but never really from the people who will actually do the reports/appeals.

    As already mentioned, this is a public beta - therefore, some bugs may still exist.
    If you find any of them, please post down below or send me a PM on the forums.

    For security related issues (like XSS/CSRF/SQLi/privilege escalation/etc.), please shoot me an e-mail: n0name$at$f-o-g$dot$eu.

    Once the site runs in a satisfying way, it will replace the current system entirely.
    This means that all links for reporting/appeals (except server bans) will be changed to the new site and the current scam report section will be re-purposed as an archive.

    On a last note: if you are getting spammed by report reply e-mails too much, you can turn them off in user dropdown > settings > "Send e-mails for replies on my report(s)".
     
  2. Koga73

    Koga73 kill @all Creative Team VIP Member

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    Damn son, that's some killer progress. Nice and simple design, and I'm sure it would save up a lot of time.
     
  3. n0name

    n0name Founder

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    Added support for BBCodes in the evidence block (includes the one too).
     
  4. Avaritia

    Avaritia Absolute Savagery Server Manager Creative Team Server Helper VIP

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    [​IMG]

    I would add "to use all funktions make sure you are logged in!" inbetween these two paragraphs.
    Just to make sure everyone knows what to do. (Idiotproof yknow)
     
  5. TheBluekr

    TheBluekr Creator of ClOS Server Manager VIP

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    Correction
    "to use all functions make sure you are logged in!"
    or
    "to use all functions make sure you're logged in!"
    There's a typo at "funktion" which should had been "function".
     
  6. n0name

    n0name Founder

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    Added (with the correction from BlueKr).

    Also changed:
    - Add a "last reply" column on report/appeal list.
    - Add a "assigned to" on reports/appeals list.
    - Changed the default sorting of the reports/appeals list to go by creation date descending.
    - Fixed a UI glitch when a user doesn't have any notifications (formatting)
    - Made the URL parser less agressive - it now properly ignores links (with https?) which are inside and [url] tags (as they would get parsed twice).
    Also included the potentional last slash into the regex.

    The changes are active immediately.[FONT=&amp][/FONT]
    [/COLOR]
     
  7. fletch

    fletch Regex Mangler VIP Member

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    Suggestions for future updates.
    The ability to preview reports.
    The ability to edit reports for a short time after they're posted.

    Keep up the good work n0name!
     
  8. Luigi123

    Luigi123 Senior Server Admin

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    Nice work n0name.
     
  9. Someone

    Someone Member

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  10. n0name

    n0name Founder

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    Another update.

    - You can now properly use steamcommunity/steamrep URLs in the converter
    - Fixed an issue where steamcommunity/profiles/xxxx links where parsed incorrectly
    - Fixed an exploit where user data was exposed (no passwords, but user id, privacy state, ..)
    - Fixed the findUser API not checking the query string length
    - All SteamRep blocks entered when creating a report/appeal are now checked for validity (i.e. if they have the SR block format)
     
  11. fletch

    fletch Regex Mangler VIP Member

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    Suggestion:

    Auto import your steamrep block into victim area (toggle via settings)
    and/or
    Add button to import it
     
    Last edited: Jul 25, 2016
  12. fletch

    fletch Regex Mangler VIP Member

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  13. n0name

    n0name Founder

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    Thanks for the suggestions!

    Another update:
    - Made appeals list public (there was no reason to keep it private)
    - Removed the "id" field of both the reports and appeals list (save some space)
    - Added "select all" / "deselect all" buttons below the report list filters, which do as they say - select/deselect all filters
    - Made "evidence" field when creating an appeal optional (for example "Change of Heart" cases do not require any evidence in most cases)
    - Added a new "I am the victim!" button right next to the victim field in the report form
    - Also added a new setting: "Auto-fill the victim field with my SR block", which, when checked, pre-fills your SR block into the victim field.
    Useful when creating a lot of reports one after each other.
    - Fixed retrieval of custom URL not doing what it should
    - Some internal changes (mainly removed some duplicate code)
     
    Last edited: Jul 25, 2016
  14. fletch

    fletch Regex Mangler VIP Member

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    Some indication where hidden content is would be cool. (just looks like they've forgetting to put something in at the moment)

    UnHidden Content:
    Hi
     
  15. n0name

    n0name Founder

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    What?
    If you mean showing the blue box as it is in our forums now, don't really like that.
    It's basically the same system as in SR's forums - hidden stuff is entirely invisible.
     
  16. fletch

    fletch Regex Mangler VIP Member

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    Yeah that's what I meant.
    Just personal preference.
    I find it a bit confusing otherwise - http://files.f-o-g.eu/e0dgbc53091fcd4gcb3a3e23ffd174ac
     
  17. n0name

    n0name Founder

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    We could add a FAQ entry, as I prefer it the way it is now a lot more.
     
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