In-game Report System - Beta test

Discussion in 'Team Fortress 2 Servers (archive)' started by n0name, Jan 3, 2014.

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  1. n0name

    n0name Administrator

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    Hello,

    since the last report system (posting on the forums) didn't really work out, I have been developing on our own one, which contacts Admins directly on Steam Chat.

    It consists of 3 Parts: Web Interface, In-Game plugin & a Bot, which works as follows:

    1.) The In-Game plugin zakes the reports from players and writes them into a database, then sends an instant notification to the Bot.
    2.) Secondly, the Bot looks up all assigned admins for that Server, checks if they are online (or in the Bot's friendlist at all) and sends them a message - including location, reporter/offendor (Name and SteamID32) and the offense.
    3.) One of the Admins is then able to "claim" the Report, which means that the Report gets assigned to him/her.

    All Reports can also be handled via an intuitive Web Interface, for example if there were no Admins avaiable at the time of the Report.

    Now that's only a short overview how it works, a more detailed will follow later (continue reading).
    This System is obviously pretty useless without Admins that handle open Reports, therefore I would ask everyone who would like (admins only) to please reply to this Thread - but also reply to this Thread if you don't want to and give a reason why.
    If we get enough participants (atleast 50% of our Admins), I will import the Server allocations and start the Beta test (install the plugin on the Servers)

    Got any Questions/Suggestions/whatever? Then please reply to this Thread!
     
  2. Bunnie_Lord

    Bunnie_Lord Member

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    Hurp, I can do that, but I don't need any shitreports of "ZOMG, HE KILLED ME!!! H@XZ 1337 RESPAWN ME!!!!
     
  3. Tokubetso

    Tokubetso Member

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    I think it would be good to also "look over the reported persons shoulder", like if he got aimbot. watch im for 2 hours or something.
     
  4. n0name

    n0name Administrator

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    There will only be a pre-defined list of offenses, and abuse is permaban-able.
     
  5. Jarza

    Jarza Member

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    This should be good.
    I'm in.
     
  6. The Golden Werewolf

    The Golden Werewolf Member

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    This would be something I'd be more suited to, what with having a full-time job I rarely have time to get on Steam let alone TF2. Sign me up.
     
  7. xxsam

    xxsam Member

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    Yeah, sure thing. Would help alot.
     
  8. cheatnow

    cheatnow The desert fox Legacy Admin

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    Well I'm in seems interesting enough,
    #1 When one makes an report it gets processed will all onlien admins of that server get an notification that a new unhandled report is in? or does it choose randomly?
    #2 Is there a timer on the reports that if not handles within a certain time frame an VA or other deignated person gets a message?
    #3 In what language will the report be presented to the admin, or will the person who makes the report be presented with an option to select an language?
    #4 will there be a filter preventing people from making "spam" reports?
     
    Last edited: Jan 3, 2014
  9. n0name

    n0name Administrator

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    It contacts all currently online admins. If one Admin claims the report, all others get notified too.
     
  10. Tokubetso

    Tokubetso Member

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    And when no admin is online, who gets the report then?
     
  11. n0name

    n0name Administrator

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    Nobody, it can be reviewed later in the Web Interface.
     
  12. Tokubetso

    Tokubetso Member

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    Ok, thats everything i wanted to know.
     
  13. cetru

    cetru Legacy Admin

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    I am in too, seems a nice solution instead of using the Forums for stuff like this.
     
  14. n0name

    n0name Administrator

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    6 so far, we need around 14.
     
  15. Tokubetso

    Tokubetso Member

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    14 persons, or 14 admins? When you need persons you got 7 now. Cuz I'm in!
     
  16. n0name

    n0name Administrator

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    14 Admins
     
  17. Applejack

    Applejack Member

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    Sounds good, worth a try. I'm in
     
  18. (CZ)Maone

    (CZ)Maone Member

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    k I'm in
     
  19. Curry Pyro

    Curry Pyro Banned

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    Cheesey Tits is here, sign me up.
     
  20. Kickerz

    Kickerz Member

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    Well, I'm up for it.
     
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