Donated but never got my benefits in use!

Discussion in 'Donations (archive)' started by Rautasopuli, Aug 15, 2015.

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  1. Rautasopuli

    Rautasopuli Member

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    Hello guys,

    I donated today to the FoG's Team Fortress 2 Trading servers.
    Somehow the keys took of from my backpack but i never got to use the !resizeme !resizemyhead etc..

    I hope you can fix this please. And btw i didn't know what was the rigth section to post this in so can someone please move it to rigth one? Thank you advanced.
     
  2. Chale

    Chale Member

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    How many keys did you donate and did you try reconnecting?
     
  3. Rautasopuli

    Rautasopuli Member

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    Chale i donated 2 keys and yes i did reconnect many times.
     
  4. Pudgey

    Pudgey Shinji did nothing wrong Member

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    How long has it been since you donated? Since you posted this or longer?
     
  5. Spartan

    Spartan Member

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    Did you use trade offere/confirmation email. Can you provide a screenshot proving the transaction?
     
  6. n0name

    n0name Administrator

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    Yes, he has E-Mail confirmations on, despite the bot telling him to turn it off:

    [DonationBot #1 15.08.2015 12:06:53] INFO: Trade Session started with Rautasopuli
    [DonationBot #1 15.08.2015 12:07:14] INFO: Trade closed.
    [DonationBot #1 15.08.2015 12:07:14] ERROR: Trade was empty, waiting for E-mail confirmation.
     
  7. Rautasopuli

    Rautasopuli Member

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    n0name if trade were closed and it was empty how can i lost the keys? its wierd huh.
     
  8. Pudgey

    Pudgey Shinji did nothing wrong Member

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    Wasnt there some kind of bug with trading a couple of days back where items can be lost? Thing is did the bot get the keys?
     
  9. n0name

    n0name Administrator

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    Steam says the TRADE is empty, because well, the trade is empty. It got transformed into a trade offer.
    Unforatunately, our bots aren't able to detect those kind of trade offers, so they never get a confirmation.
     
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