Rejected Tag Appeal - Missioned

Discussion in 'Bans (archive)' started by Nobody relevant, Oct 27, 2014.

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  1. Nobody relevant

    Nobody relevant Member

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    Steam:
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    Ban Appeal
    SteamRep BlockWhat was your in-game name when you got banned?
    Missioned
    When did it happen?
    When my account was stolen
    What's the specified reason?Why do you think you should be unbanned?
    When my nickname was Missioned, my account was stolen and the nickname was changed to Jerry®[dota2traders.com] by player that broke my account . I didnt do that really.
    All that did man that broke my account
     
    Last edited by a moderator: Oct 27, 2014
  2. Downie

    Downie CEO of Downcorp Retired Staff Member

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    Do you have any evidence that your account was stolen?
     
  3. Nobody relevant

    Nobody relevant Member

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    On the same day my things were stolen(Someone hacked my account in order to steal all my stuff from dota 2 inventory)
     
  4. Downie

    Downie CEO of Downcorp Retired Staff Member

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    Do you have any evidence that your account was hacked?
    We cannot help you if you can't deliver any evidence.
     
  5. Nobody relevant

    Nobody relevant Member

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    Last edited by a moderator: Oct 27, 2014
  6. Downie

    Downie CEO of Downcorp Retired Staff Member

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    Could you translate the conversation you had with steamsupport to english?
     
  7. Nobody relevant

    Nobody relevant Member

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    Message from the Technical Support Officer Peter in Wed, 26th Nov 2014 15:31
    Hello, Misha.

    Thank you for contacting customer support Steam.

    We apologize for the long wait.

    Possibly your account has been stolen by someone else. To ensure the security of your account, please do the following:

    1) Scan your computer for viruses and other malware using antivirus, update to the latest version.

    2) Change the password on your email account, and also on account of service support Steam: https://support.steampowered.com/profile.php

    Please observe the safety instructions in the following article:

    https://support.steampowered.com/kb_article.php?ref=1266-OAFV-8478&l=russian

    We reset your password and sent to e-mail the new one you specified in circulation. If you do not receive it, please check the folder "Spam".

    NOTE: The password consists only of numbers.

    Once you log in to your account, make sure you change your password and security question:

    https://support.steampowered.com/kb_article.php?ref=7058-AFZC-7069&l=russian

    ** Please do not use the same password on Steam and your mail account. **

    For the safety of your account, reset the password prevents access to the exchange at a certain time. If you do change your password through the client Steam, you do not lose access to the exchange.

    If the settings of the Steam client after a password reset, you can see that Steam Guard is not included, please exit Steam and restart the computer.

    If your inventory does not have any items, please provide information about them by following the instructions in this article:

    https://support.steampowered.com/kb_article.php?ref=4841-YKCM-0427&l=russian

    If you have any questions, we will gladly help you.
     
  8. Nobody relevant

    Nobody relevant Member

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    They returned my account yesterday
     
  9. Nobody relevant

    Nobody relevant Member

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    Can i be thread or no ?
     
  10. Downie

    Downie CEO of Downcorp Retired Staff Member

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    We will check all the evidence you provided and will have an answer for you soon.
     
  11. Nobody relevant

    Nobody relevant Member

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    Ok thank you for all
     
  12. Downie

    Downie CEO of Downcorp Retired Staff Member

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    Okay, so we have some concerns about this ban.
    On the screenshots and translation you provided we see some things that aren't right.

    On the steam support screenshot the date is 19th September. In your translate it's 26th November 2014.
    This is odd since we are still in October while you mentioned November while it says September.

    Then when we are looking at your trade history, it says you traded on 11th October.
    Your name was changed to Jerry®[dota2traders.com] on 5th October.

    Could you explain those date difference to us please.
     
    Last edited: Oct 27, 2014
  13. Nobody relevant

    Nobody relevant Member

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    1)I put screenshot from the first steam support message sorry but my second steam support account returning is closed and i cant see that message again
    So i put the first steam support account returning message because the second on is lost.I take first steam support message because they are the same
    2)About translation i copied the text incorrectly and sorry for that
    3)My account was stolen from 2 oct and steam support returned it yesterday
     
  14. Nobody relevant

    Nobody relevant Member

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    Can i be thread or no ?
     
  15. n0name

    n0name Administrator

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    Show us the complete support ticket (you may blank out personal data, such as login name, credit card data, etc.) for the retrieval of your account.
     
  16. Nobody relevant

    Nobody relevant Member

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    All that i wrote them it just my login name (*****) and screenshot that confirm that i owner of that account
    And question that i send on steam support didnt save (i dont know why)
     
    Last edited by a moderator: Oct 28, 2014
  17. Downie

    Downie CEO of Downcorp Retired Staff Member

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    We really need those info in pictures or we cannot help you.
     
  18. Nobody relevant

    Nobody relevant Member

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    how long will continue my ban ?
     
  19. Tio José das Vacas

    Tio José das Vacas Senior Trade Moderator

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    I'm not an admin. But i can answer that, unless you appeal gets accepted, your ban is permanent. Also is a bit awkward that steam support message disappeared...
     
  20. Tio José das Vacas

    Tio José das Vacas Senior Trade Moderator

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    Again . you need to put the full ticket.
     
    Last edited by a moderator: Oct 28, 2014
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